This Privacy Policy explains how 747agent collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it responsibly in accordance with Philippine data privacy laws.
When you register and use 747agent, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required for deposits, withdrawals, and fraud prevention. During the identity verification process, we may request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your identity and comply with anti-money laundering regulations. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to maintain platform security and improve your experience. We do not collect sensitive personal information beyond what is strictly necessary for account management, regulatory compliance, and responsible gaming obligations.
The personal information we collect is used primarily to create and manage your 747agent account, process your deposits and withdrawals, and verify your identity in line with Philippine regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. Transaction data is used to detect and prevent fraudulent activity, money laundering, and other prohibited conduct that could harm you or other players on the platform. We may use aggregated, anonymised data to analyse platform performance, improve our game offerings, and understand how players in the Philippines interact with our mobile-first interface. If you have opted in to receive promotional communications, we may use your email address or mobile number to send you relevant offers — you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.
747agent does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, regulatory bodies such as PAGCOR, or law enforcement agencies in response to a valid legal request or court order. If 747agent undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared, and we will seek your consent where required by the Data Privacy Act of 2012 and its implementing rules.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 747agent platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials and financial details remain private during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data privacy obligations under Philippine law. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems and your data. In the event of a personal data breach that is likely to result in harm to you, we will notify the National Privacy Commission (NPC) and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012. While we strive to maintain the highest security standards, no system is completely immune to risk, and we encourage you to use a strong, unique password and to keep your account credentials confidential at all times.
As a player based in the Philippines, you are entitled to the full range of data subject rights provided under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. You have the right to be informed about how your personal data is collected and processed, and to access a copy of the personal information we hold about you at any time by submitting a request through our support team. You may request the correction of any inaccurate or incomplete personal data, and we will update our records promptly upon verification of the correct information. You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before the withdrawal. In certain circumstances, you may request the deletion or blocking of your personal data — for example, if it is no longer necessary for the purposes for which it was collected, or if you believe it has been processed unlawfully. To exercise any of these rights, please contact our data privacy team using the email address provided in this policy, and we will respond within the timeframe required by applicable law.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations. Transaction records and identity verification documents are retained for a minimum of five (5) years following the closure of your account, in line with anti-money laundering requirements applicable to gaming operators in the Philippines. Technical logs and session data are retained for a shorter period, typically up to twelve (12) months, unless they are required in connection with an ongoing investigation or legal proceeding. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it so that it can no longer be linked to you. If you request the deletion of your account, we will process your request in accordance with our retention obligations and inform you of any data that must be retained for legal reasons. We review our data retention practices periodically to ensure they remain proportionate and compliant with the Data Privacy Act of 2012.
747agent reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to players in the Philippines. When we make material changes, we will notify you through a prominent notice on the platform or via the email address associated with your account, giving you sufficient time to review the updated policy before it takes effect. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether any changes have been made since your last visit. Your continued use of the 747agent platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any concerns about how 747agent handles your personal information, or if you wish to exercise your data subject rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common privacy questions.